Creating a Customer Service Experience on Etsy that ROCKS

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Have you ever had a vendor call you after you’ve been shopping to find out how your experience was? It’s super rare! Those are the vendors who understand how important customer service is, but there is more to it than we think.

Giving excellent customer service can not only make your customers happy, but it can be the special touch that turns customers into raving fans. Sometimes it’s the little things that make the biggest difference. How will we know our customers and what their burning questions are if we don’t ask?

I’m sharing with you the 4 Aspects of Rocking Customer Service so they not only love you but they refer you. Going the extra mile in customer service can also help you become the expert that your customers need. 

What You’ll Learn in This Episode:

• What makes good customer service so important
• How good customer service affects your Etsy Shop
• The 4 Aspects of Rocking Customer Service

Mentioned on the Show:

• Pen and Posh 
• Etsy